| As described below, individual private sellers who purchase
our Full Selling Service are eligible for a full refund if they do
not sell their vehicle for £79.95 over the GLASS'S valuation of
their car at the time of listing when they meet all the following
Eligibility/Limitations and refund process terms and conditions. |
- The vehicle must have a 178 point inspection score of 96%
and over.
- The vehicle being sold must be in the same condition as at
the time of the inspection with no more than 1000 miles added to
the vehicles mileage.
- If a service has become due under manufactures guidelines as
a result of any added mileage, the service must have been
carried out by the seller before the sale.
- If term 3 applies documentary proof of the service must be
made available.
- The vehicle must have at the time of sale a minimum of 6
Months Road Tax and 6 months MOT remaining
- The vehicle must not be recorded by HPI to have had any
extensive damage or be stolen/stolen recovered.
- The value of the vehicle pre inspection will be set by
GLASS'S valuation for the vehicle, determined by its age mileage
and condition at the time of listing.
- If a period of 30 days has passed since the time of listing
and the time of sale a revised GLASS'S valuation will be
required at the expense of the seller.
- The money back guarantee is not available to Trade sellers
using our service.
- The money back guarantee does not apply to any sale of a
vehicle that has been made using cash as a payment method.
|
|
Refund Process |
| Individual sellers who
meet the money back Guarantee Eligibility/Limitation requirements
may request a refund by following the process described below.
Refunds will be granted only if all of the instructions below are
followed. |
| Refund requests must be
sent by recorded delivery and dated no more than 10 working days
after the sale of the vehicle to, wheretobuycarsfrom.com Limited, CARIOCCA BUSINESS PARK,
2 SAWLEY ROAD,
MANCHESTER,
GREATER MANCHESTER,
M40 8BB,
ENGLAND |
|
The following must be included with the refund request; |
- The sellers copy of the sale receipt with the sale price and
date entered and both signatures of the seller and the buyer.
- Contact details of the buyer including a landline telephone
number.
- A copy of the Glass's valuation of the vehicle that was
sold.
- A bank copy of the cheque, bankers draft or postal order
which was presented to the sellers bank for payment of the sale
of the vehicle.
- The sellers copy of the V5 used to declare the ownership
transfer of the vehicle to the DVLA with all appropriate
sections filled out to declare the transfer.*
- A stamped addressed envelope addressed to DVLA, Swansea SA6
7JL
|
| wheretobuycarsfrom.com
shall at its sole discretion, determine whether all requirements for
the guarantee have been satisfied and may terminate or modify the
Guarantee program on a prospective basis at any time. The act of
submitting a refund request does not ensure a refund will be given.
*In all cases we will forward on the vehicle's V5 to the DVLA for
declaration of the vehicles ownership transfer. |
